Young Adults Engagement Officer

Vacancy: Young Adults Engagement Officer
Hours of Work: 25 hours (working hours to be agreed)
Salary: £14.44 per hour (permanent) – (£23,150.40 actual for 30 hours – FTE £27,008.80)
Base: Brian Jackson House, Huddersfield

CLOSING DATE: Monday 26th May at 5:00pm
INTERVIEWS: Week commencing 2nd June 2025

The Charity

Fresh Futures is a regional charity working with vulnerable and disadvantaged children, young people and their families, within Kirklees and surrounding areas. Our vision is that all young people have opportunities for a better life, now and in the future. We are thoughts leaders and together with partners, we deliver outcomes through four interwoven strands of activity – providing education services and facilities, building healthy relationships, promoting health and wellbeing and improving employability skills.

The Role

An exciting opportunity has become available within Fresh Futures’ Children and Family Services Team to work on our elevate service. Elevate is the overarching name for our young adult’s service, which is made up of multiple strands that support the wellbeing of our young community, currently focusing on young adults aged 18-26 living in Kirklees.  Our new service is a co-produced young adult’s service, backed by a one-year research project.  Elevates aims are to provide holistic support to young adults to help them to acquire the confidence, self-esteem and life skills, specifically amongst young adults who are NEET (not in employment or education).

Main Activities

  • To facilitate our young adults’ drop-in sessions and engagement and wellbeing activities to support the development of elevate. Provide a individually tailored service that focuses upon outcomes and support for clients/service users
  • To work in partnership with partner organisations to build pathways and referral routes
  • To actively promote our young adults service and volunteering opportunities in communities and at events, identifying and acting upon barriers to engagement
  • To attend, and work with colleagues to support, organise and promote networking or other associated events (internal and external)
  • To plan effective community engagement to improve accessibility of services and to raise awareness and knowledge of these services to increase uptake, and to ensure community engagement of young adults
  • To involve service users and partners in co-production of our service to ensure the target communities voice is heard and services meet the need

Administration

  • To ensure accurate records that capture work undertaken, outcomes and feedback, that can contribute to the monitoring and evaluation of the service
  • To ensure referrals are correctly documented and set up in line with internal and external procedures
  • To create and maintain detailed and accurate client files whilst ensuring confidentiality and upholding client data security
  • Ensure record keeping and monitoring is accurate, up to date and timely

Financial

  • To work within budget parameters set by management for expenses related to team activities and programme/project costs
  • To comply with all Fresh Futures finance procedures and systems

Knowledge, training and experience required

Essential

  • A relevant Level 3 professional qualification or experience in: youth work, counselling, or another appropriate field.
  • GCSE minimum Level 4 English and Maths or equivalent .
  • Experience of using computer packages including word processing, databases and maintaining monitoring systems.
  • Experience of developing and maintaining relationships with a wide range of partners.
  • Prior experience in facilitating groups, delivering training or knowledge of classroom management techniques.

Desirable

  • A valid UK driving license holder.

Key Skills

  • A passion for working to support and engage young adults and the wider community, in particular those who are most vulnerable
  • Previous experience working within a young adults service and/or with unemployed young adults
  • Knowledge of the issues facing young people in society, relating to loneliness and unemployment
  • A team player with a positive, solution focused approach
  • Ability to work independently, can take responsibility in identifying or following up requests and enquiries and feeding back accurate information
  • Ability to prioritise own workload, and work flexibly to achieve individual and team goals
  • Ability to reflect on practice and identify or implement changes to support and improve individual or team efficiency and effectiveness
  • Effective communicator, who can engage and respond to the needs of a wide range of people e.g. colleagues, clients or members of the public, or professional associates. Able to employ good listening skills and is tactful and considering of the needs of other when communicating
  • Takes pride in working to high standards and working within a team supportively to achieve collective targets
  • Non-judgemental, patient, positive, approachable, organised, efficient

Completed application forms should ideally be emailed to us at [email protected] or be posted to Christine Rhodes, Brian Jackson House, New North Parade, Huddersfield, HD1 5JP  and must arrive no later the closing date and time specified.   

For further information regarding the role please contact Christine Rhodes on 01484 519988 or at [email protected]

How to apply

If you are interested in this role, please complete the application form plus any additional role specific forms found at the top of this page, and return it to [email protected] before the closing date.