Young Adults Engagement Officer

Vacancy: Young Adults Engagement Officer
Hours of Work: 21 hours
Salary: £15.16 per hour, £16554.72 gross pa for 21 hours
Base: Brian Jackson House, 2 New North Parade, Huddersfield, HD1 5JP

CLOSING DATE: Sunday 19th April 2026 at MIDNIGHT
INTERVIEWS: Wednesday 22nd and Thursday 23rd April 2026

The Charity

Established in 1974, Fresh Futures is a regional charity that supports vulnerable and disadvantaged children and young people, and their families, within Kirklees and surrounding areas. 

Our vision is for all children, young people and their families to have opportunities for a better life, now and in the future. 

We are committed to improving the lives of children and young people by providing opportunities that enable them to achieve a positive destination that is right for them. We empower families and influential adults to make positive choices, so children and young people live healthy and happy lives. By working within communities, we support children, young people, and their families and advocate for them. 

We listen. We respect. We include. We empower. We care. Through the work we do, we aim to make a positive and lasting difference for the people we support. 

The Role

An exciting opportunity has become available within Fresh Futures’ Children & Family Services team. We are seeking an enthusiastic Young Adult’s Engagement Officer to join our team. The successful candidate will play a vital role in the delivery of the Elevate provision to support our organisations’ mission.

Elevate is the overarching name for our young adults’ service, which is made up of multiple strands that support the wellbeing of our young community, currently focusing on young adults aged 18-26 living in Kirklees. Our new service is a co-produced young adults service, backed by a one-year research project. Elevates aims are to provide holistic support to young adults to help them to acquire the confidence, self-esteem and life skills, specifically amongst young adults who are NEET (not in employment or education).

Main Activities

Client-facing

  • To facilitate our young adults’ drop-in sessions and engagement and wellbeing activities to support the development of elevate. Provide an individually tailored service that focuses upon outcomes and support for clients/service users.
  • To work in partnership with partner organisations to build pathways and referral routes.
  • To actively promote our young adults service and volunteering opportunities in communities and at events, identifying and acting upon barriers to engagement.
  • To attend, and work with colleagues to support, organise and promote networking or other associated events (internal and external).
  • To plan effective community engagement to improve accessibility of services and to raise awareness and knowledge of these services to increase uptake, and to ensure community engagement of young adults.
  • To involve service users and partners in co-production of our service to ensure the target communities voice is heard and services meet the need.

Administration

  • To ensure accurate records that capture work undertaken, outcomes and feedback, that can contribute to the monitoring and evaluation of the service.
  • To ensure referrals are correctly documented and set up in line with internal and external procedures.
  • To create and maintain detailed and accurate client files whilst ensuring confidentiality and upholding client data security.
  • Ensure record keeping and monitoring is accurate, up to date and timely.

Financial

  • To work within budget parameters set by management for expenses related to team activities and programme/project costs.
  • To comply with all Fresh Futures finance procedures and systems

Knowledge, training and experience required

Essential

  • A relevant Level 3 professional qualification or experience in: youth work, counselling, or another appropriate field.
  • GCSE minimum Level 4 English and Maths or equivalent.
  • Experience of using computer packages including word processing, databases and maintaining monitoring systems.
  • Experience of developing and maintaining relationships with a wide range of partners.
  • Prior experience in facilitating groups, delivering training or knowledge of classroom management techniques.

Desirable

  • A valid UK driving license holder.

Key skills and personal characteristics

  • A passion for working to support and engage young adults and the wider community, particularly those who are most vulnerable.
  • Previous experience working within a young adults’ service and/or with unemployed young adults.
  • Knowledge of the issues facing young people in society, relating to loneliness and unemployment.
  • A team player with a positive, solution focused approach.
  • Ability to work independently, can take responsibility in identifying or following up requests and enquiries and feeding back accurate information.
  • Ability to prioritise own workload and work flexibly to achieve individual and team goals.
  • Ability to reflect on practice and identify or implement changes to support and improve individual or team efficiency and effectiveness.
  • Effective communicator, who can engage and respond to the needs of a wide range of people e.g. colleagues, clients or members of the public, or professional associates. Able to employ good listening skills and is tactful and considering of the needs of other when communicating.
  • Takes pride in working to high standards and working within a team supportively to achieve collective targets.
  • Non-judgemental, patient, positive, approachable, organised, efficient.

How to apply

Completed application forms should ideally be emailed to us at [email protected] or be posted to FAO: Christine Rhodes, Fresh Futures’, Brian Jackson House, 2 New North Parade, HD1 5JP and must arrive no later the closing date and time specified.   

For further information regarding the role please contact Christine Rhodes (in the first instance) or Catherine McKenzie on 01484 519988 or at [email protected] / [email protected]

Equal Opportunities

Fresh Futures is proud to be an equal opportunities employer. We welcome applications from people of all backgrounds and lived experiences and are committed to creating an inclusive, caring and empowering workplace where everyone can thrive.

We recruit on the basis of skills, behaviours and alignment with our values, and are happy to make reasonable adjustments throughout the selection process. If you require any support to complete the application form, or need information in an alternative or more accessible format, please let the Recruiting Manager know and we will be happy to support you.

How to apply

If you are interested in this role, please complete the application form plus any additional role specific forms found at the top of this page, and return it to [email protected] before the closing date.